Call forwarding on Google Voice.
Google Voice forwards calls to linked numbers. In Settings, add a linked number and verify it with the code Google sends, then turn it on under Call forwarding. You can link up to six numbers. Google says forwarding your Voice number to an automated system is unsupported, which matters if the destination is an answering service.
Steps
How to set it up on Google Voice.
- In Google Voice, open Settings, then Account.
- Under Linked numbers, add a new linked number and enter the verification code.
- Under Calls, then Call forwarding, turn that number on.
- To stop, turn the number off under Call forwarding. It stays linked.
What to know
Limits and quirks Google Voice documents.
- Up to six numbers
- You can link up to six numbers, and each one is verified with a code.
- Google Voice help: forward calls
- Automated systems unsupported
- Google says forwarding calls from your Google Voice number to an automated system is unsupported.
- Google Voice help: forward calls
- Rules by contact
- Google Voice can apply custom rules so some contacts forward differently.
- Google Voice help: custom rules
For a business line
Forwarding missed calls to an answering service
Because Google says forwarding to an automated system is unsupported, don't build a business answering setup on Google Voice forwarding alone. If your public number is a mobile line, use the mobile carrier's no-answer code instead, and test it with a real call.
Forwarding only moves the call. If nobody answers at the other end either, the caller still hangs up. Our after-hours answering service guide covers what should pick up.
How many numbers can Google Voice forward to?
Google says you can link up to six numbers. Each one must be verified with a code before calls can forward to it.
Can Google Voice forward calls to an AI receptionist?
Google says forwarding from a Google Voice number to an automated system is unsupported, and an AI receptionist is likely to count as one. If your public number is a mobile line, use that carrier's conditional forwarding instead.
Next step
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