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LLDTEK

SolutionsHome & local services

Turn inbound demand into booked jobs.

Cleaning, repairs, automotive, and other appointment-led work. The agent responds, qualifies the job, books a window the crew can actually reach, and follows up — beside the job board you already run.

More jobs booked. Less time chasing them.
After-hours desk with the job book still open

Qualify the job. Book the window. Follow up while the van is out.

Workshop desk with a telephone and job ledger at blue hour

How it works

The van is on site. The phone still books.

Front desk takes the next free window. A later job cancels. Recovery fills that slot.

  • Works with the job board you already run
  • Voice, SMS, and web — one omnichannel inbox
  • Windows that include the drive

Not this. A new field-service system. A call centre that takes a message. A chatbot on the website.

Agents · Home & local services

Jobs the agents run.

Keep dispatch. Keep the crew on the job. Agents cover the line they cannot take.

Voice and chat answering

Phone, SMS, and web — one omnichannel thread. Books the person who is free for that window.

app.lldtek.com/agents/front-desk

SMS · Front desk

Boiler still out — can someone come Thursday morning?

Thursday 9:30–11:30 is open with Malik. That window includes the drive.

book_job → Malik · Thu 9:30 · window + travel

Built for home & local services

Built around how this floor sells.

  1. 01

    Answers while the crew is on site

    The van stays on the job. Front desk books the person who can take the next window.

  2. 02

    Cancelled-window recovery

    A dropped job texts the waitlist for that slot so the van does not sit.

  3. 03

    Travel is part of the slot

    The agent does not stack two jobs that cannot be reached.

  4. 04

    Sits beside dispatch

    The board that owns jobs and routes stays. Agents cover the missed call around it.

Before you commit · Home & local services

What we put in writing.

01

Your book stays yours

Square, Vagaro, Booksy, or the till you picked. We sit beside it. We do not touch checkout, payroll, or the calendar.

02

The person on the floor stays

Agents pick up the hours no one can staff: lunch, rush, after close. Most operators keep their person on the floor and route the overflow to the agents.

03

Built on your book, not a deck

The call runs on your hours, languages, and menu, not a pitch we give everyone. We talk numbers only when it is a fit, and say so on the call when it is not.

04

A live day before anyone is billed

We staff the five agents against a real day on your floor and watch it with you. If this is the wrong layer, we say so before you pay for anything.