Turn every reservation enquiry into a filled table.

Calls and messages still come in while the floor is in the weeds. The agent answers the menu, books what the sitting can hold, manages demand, and follows up — beside OpenTable or the book you already run.

More covers. Fewer missed enquiries.

Book a 30-min demo

A shopfront at dusk with the book still open

Menu, availability, waitlist. The pass stays on service.

Inn counter with lanterns and a reservation book

How it works

Eight o'clock. The pass is full. The line still books.

Front desk takes the reservation. A four-top cancels. Recovery texts the waitlist. The table still lands.

Works with the reservation tool you already run
Voice, SMS, and web — one omnichannel inbox
Party size, sittings, and waitlist

Not this. A new reservations platform. A website chat bubble. A call centre that takes a message.

Agents · Restaurants

Jobs the agents run.

Keep the reservation book. Agents take the ring and fill the sitting around it.

Voice and chat reservations

Phone, SMS, and web — one omnichannel thread. Books a table the sitting can actually hold.

app.lldtek.com/agents/front-desk

SMS · Reservations

Table for four at 8?

Eight o’clock can take four. I can hold it under the name on this thread.

book_table → 20:00 · party 4 · sitting 2

Built for restaurants

Built around how this floor sells.

01
Answers while the floor is full
Service stays on the pass. Front desk takes the call and books a sitting the floor can hold.
02
Waitlist for that sitting
A cancel texts the waitlist for that hour — not the whole list, not a voicemail in the morning.
03
Party size and covers
The agent books what the floor can take, not a generic slot.
04
Sits beside your reservation book
The system that owns the floor plan stays. Agents cover the line and waitlist around it.

Before you commit · Restaurants

What we put in writing.

Your book stays yours

Square, Vagaro, Booksy, or the till you picked. We sit beside it. We do not touch checkout, payroll, or the calendar.

The person on the floor stays

Agents pick up the hours no one can staff: lunch, rush, after close. Most operators keep their person on the floor and route the overflow to the agents.

Built on your book, not a deck

The call runs on your hours, languages, and menu, not a pitch we give everyone. We talk numbers only when it is a fit, and say so on the call when it is not.